Msn.com
Ripoff dishonest ripoffs Salt Lake City

Last June I called the cust. Serv. # 1-800-9896 and cancelled my contract with msn for the service that I had for 1 year with them. I hadn't noticed until February of this year that they were still deducting monthly payments from my checking account. I called cust. Serv. Again and was told that my record showed that I had called to cancel but it hadn't been followed up. I was then given a cancellation confirmation number which I hadn't been given before, # 66040121, and told to contact msn investigative billing at PO Box # 26897, Salt Lake, City Utah, 84126-0897.. I had to contact them a couple of times to get a response and finally received an e-mail, which I have a copy of, froma E. Ochoa saying they had no record of me trying to cancel but they would credit me with 2 months payment. This was returned to my checking account but I would like to get the rest of the money they stole from me. They say that's all I get..

Ira
San Jacintto, California

Company: Msn.com
Country: USA
Phone: 8776249896
Site: msn.com

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