Bill Me Later
$800 Money Order Posted as $8; Charge Not Reversed
- 01-31-2006
- 11
I sent a money order for 800.00 that was posted to my account as 8.00 on December 13. I called and was asked to send a copy of the money order so they could verify the amount, which I did immediately. I called at least once a week to confirm receipt of the copy and to check status. It was not until January that I was told that the amount was verified to be 800.00, that my account did not have a balance, and that it was closed. I was told that as long as no one called, I should assume that my account was closed.
My account was supposed to be no payments or interest until Jan. For some reason, my account had finance charges added every month, which I had to call in and have removed on top of this mess.
I got a bill emailed to me on January 31 for over 800.00 and a new finance charge. I called Bill Me Later again and was told that no, the amount was not verified to be 800.00 and that I would need to send an additional copy of the money order that I originally sent. They refused to reverse the finance charge that I was not supposed to receive. When I asked if I would have to call weekly again once the second copy was sent, I was told yes.
Company: Bill Me Later
Country: USA
State: Nebraska
City: Omaha
Address: PO BOX 2394
Phone: 8665283733