Christmas Depot
Ripoff Online Company Price Gouging and Lousy Customer Service!
- 12-14-2005
- 4
Went to christmasdepot.com web site, placed order via fax to them for 100 boxes of lights, requested a faxed or email recipt, received nothing. Requested next day delivery. Called daily and could not get help. Order line stated that they could not give me any info about my order. I received the order on 11-23-05 and they charged me $286.00 for the lights, and $238.00 for shipping. It is a 10 pound box, apporox. 16" x 12" x 16". On the UPS web site, next day is $56.04. When the box arrived, I called Christmas Depot, I emailed them and have tried ever since, every day, and can not get anyone to help. I have this charge in dispute with my Visa. I still have all the lights in the box they came in, unopened. I am not paying these price gouging shipping rates, and I want a refund, but I can not get any one from Christmas Depot to respond to my calls, emails or faxes. I have filed a complaint with the BBB and I HIGHLY recomend to anyone to NEVER order from this company! It is now 12/14/05 and I STILL have not heard back after daily calls, emails and faxes!
Company: Christmas Depot
Country: USA
State: New Jersey
City: Bayonne
Address: 750 Broadway