Insight America - Flat Rate Info.com
Ripoff Nationwide

Get this, I moved to a new house and tried to access my account at INSIGHT AMERICA a/k/a flatrateinfo.com and was locked out because I'm at a new IP address, I called them and explained that I moved, they wanted verification in the form of a phone bill, I explained that my office was still in the same place with a listed phone number and that my new home phone has not been installed yet and I would not be receiving a bill for about 1 month and that when it is installed it would be unlisted and the bill would go to my PO BOX, they could care less that I spend a lot of time working at home and refused to allow me to access my account from home even though it's a huge inconvenience to me since I now live 40 miles from the office.

I told them since they didn't seem to care about their customers I would be taking my business elsewhere and that they should close my account and send me a refund, they advised that they don't give refunds.

As far as I'm concerned most of the info they provided was old and / or wrong anyway, this combined with their poor customer service makes them in my opinion a terrible company to do business with.

Company: Insight America - Flat Rate Info.com
Country: USA
State: Colorado
City: Broomfield
Phone: 8882596173

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