Dermaradiant.com
Ripoff unauthorized debit from checking account

Dermaradiant offered a trial size of the 2ea. Skin care products they have. A 14-day supply for just $4.50 postage & handling.

To recieve the trial offer you had to sign up to join a membership, it's free they claimed in bold letter's.

There was not any misunderstanding of the information they presented on there web page. A small postage & handling fee and a free membership. I joined there free membership and gave them my visa checking debit card number to pay for the postage & handling. The trial size was delivered to me. It was 2ea. Small tubes of skin cream aboat 2in. Long in a 4in. X 6in. Box with only a small 2 page pamplet descibbing each product with directions.

They did not provide a shipping invoice or any kind of reciept for the $4.50 postage fee.

Around two weeks later another small package arrived in my mail box from Dermaradiant unanounced. It was a box that was a little bit bigger than the first one. It had the same two skin cream tubes in it, slightly larger in size and the same to page pamplet. Just like the first package, they did not provide an invioce, reciept or bill. I was lead to believe it was another trial size that was part of the original $4.50 fee.

One and a half weeks later two N.S.F. Fee's of $25 each was charged to my checking account. Dermaradtant made an unauthoized debit of $103.50. I had just paid all my bill's and I had $120 in my account that I bought grocier's for my family with and gas for my car. Dermardiant has put my family and myself in financial stress. After calling them to staighten things out I had to wait 24hrs for a call back from somebody who could authorize a refund. A man named Blake called me back. He was very unsmpethetic and couldn't care less about the financial stress his company has put on me. He insisted that I had to return the product before he could issue any credit or refund. With out haist I Fed Ex overnight the package to demaradiant. The next day I called Blake and told him the return package should have arrived. It was Friday May 27 and monday is Memorial holiday and I said to him again how the unauthorized debit has put me and my family in financial stress. He said that I had to wait untill next Wendsday that's the only day they do reunds or credit.

There deceptive. Selfish, crooked way's has harmed me and my family. I did not ask for this. It's not fair. What can I do? They need to fix the mess that they have caused me immediatly!

Joel
Euless, Texas
U.S.A.

Company: Dermaradiant.com
Country: USA
State: California
City: Marina Del Ray
Address: 13856 Bora Bora Way Suit 206
Phone: 3107395160

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