Hewlett Packard
Printer USB Driver Problem Solved After Four Calls to Support
- 04-01-2005
- 3
I finally got H.P. to tell me how to get my printer to work with the USB cable! I just reminded them they make more money selling ink than printers! They tried to tell me I would have to pay to find out how— but after calling 4 times I got someone that told me to save the driver to my desktop, unplug the printer's USB restart my comp. and open the file and wait until the second time it tells me to plug it in! None of this info is on the site and it claims it is all automatic. I also reminded them they spend millions on advertising and it can be undone by word of mouth and this web site!
Company: Hewlett Packard
Country: USA
Phone: 8779174378
Site: hp.com