Connections123
Ripoff Charged my credit card for services I didn't request or authorize

I recently had an altercation with a company that had charged an unauthorized fee to my credit card through Orbitz website. I was just wanting to warn other credit card holders out there who are unaware of this (what I feel to be a) scam.

Essentially this company that came up on my credit card statement on 1/25/05 as "AP9* Connections 888 840 6299 CT" charged $9.95 to my Mastercard without my consent. When I called, "Frederick" told me I clicked "OK" to a pop up for a trial subscription to a company that offers discounts to other businesses.

Two things, first of all, I have pop-up blocker, so the odds are that is a false statement. Second, I am going through some financial hardship right now, and would never before (especially not now) allow anyone to charge my credit card for ANYTHING, not to mention a subscription that allows me discounts on indulgences I would not otherwise afford! I caught it in time, but the next person may not, I feel as though that is exactly what this company relies on.

I contacted my credit card company, and the girl I spoke to seemed relatively incompetent. She claims that because I saw the charge on an online statement as opposed to a paper statement (by mail) it's not technically charged to my bill yet, and until it gets charged to my bill, there's nothing they will do.

Also, if it did get charged to my bill, they would only call the company and ask them to remove the charge, which is moot because I did that before I even called my credit card company! So technically, I should have waited to call, because AP9* Connections won't get reprimanded because I am diligent in my bill keeping? Doesn't make sense...

Heather
Ithaca, New York
U.S.A.

Company: Connections123
Country: USA
State: Nebraska
City: Omaha
Address: P.O. Box 24124
Phone: 8888406299

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