Compu-terra
Tried to increase price, told them to cancel, billed me anyway, won't return calls Warrensville Hights

Purchased computer product from Compu-terra, they called and told me that the item was underpriced and wanted to charge me $20 more for it. I told them to cancel the order. They sent me confirmation that the order was cancelled but then I was billed anyway. Left several messages and emails, no response, finally I called and someone answered. They told me to call a different extension and then I get voicemail again.

Finally after a week of this, talked to someone, they tried to talk me into keeping the item. After I refused, they said there would be a 15% restocking fee. After I complained they said they would not charge me the fee. They then said they would email me the information so I could return the item. As of now, I have not receive any email.

It seems as if they are ignoring my calls so that I'll just give up and keep the item.

Company: Compu-terra
Country: USA
State: Ohio
City: Warrensville Hts
Address: 4359 Cranwood Prkwy
Phone: 4404601002

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