Dish Network
Snowbird Account Home Channels Not Switched Correctly About 40 Percent of Time

I have a snowbird account with two receivers - one at each of our homes. I call Dish when we travel from one home to the other. Each time I explain our situation (as I had been instructed to) and request that our address be changed to the other home. Along with this request I always tell the representative from what city the home channels are to originate. About 40% of the time upon arrival I find that the home channels have not been correctly changed to the appropriate city. This requires a second call. Since we travel a couple of times a month to these homes it becomes frustrating to do two calls when only one should take care of the issue.

Company: Dish Network
Country: USA

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