AT&T DSL Internet
Quick Fixes and Free Sunday Modem Replacement

Internet & Web

I purchased AT&T Internet service January 21. There were a couple of "bumps" at first but AT&T solved them very quickly and the service people were very polite and helpful. They showed up when they said they would, installation was quick and the internet worked well. About two weeks after, I was getting very slow speeds 2-3 Mbps when I was supposed to get 18Mbps. A call to AT&T and they made a couple of adjustments and it has been great ever since. My modem stopped working on a Saturday night. I called them and they promptly replaced it on SUNDAY - no charge. I couldn't believe they would come out for free on a Sunday. My service has been excellent and I am a HEAVY user of the internet. I am sold on AT&T!!!


Company: AT&T DSL Internet
Country: USA
  <     >  

RELATED COMPLAINTS

Comcast (Xfinity)
Slow Unreliable Internet And Unhelpful Customer Service Over Three Months

AT&T Internet Service
Under 1 Mbps internet despite paying for 3 Mbps

Time Warner Cable Advertising
Deceptive - internet service

ATT High Speed Internet
Slow Speeds Far Below Contracted 10 to 18 Mbps for Two Years

DirecPath
Internet - 3 Mbps Internet Package

WildBlue Communications
I got screwed by DirecTV, Wild Blue, ViaSat, XCeed Internet - Wild Blue Communications (Xceed Internet)

Charter Internet
Good Service - Internet connection

Wildblue Interner
Exceed Internet Horrible Internet, slow speeds, techs no call no show service has been poor now for two months and no one will show up to fix it

Clear Wireless
Clear.com, Clearwire Corporation (NASDAQ: CLWR), www.clearwire.com Clearwire falsely advertises its broadband Internet as high-speed and intentionally "throttles down" service

AT&T DSL Internet
Internet Outages, Long Hold Times and Overstated Speed Claims