AT&T
No service upgrade - AT&T DSL

Internet & Web

I June of this year I switched to DIRECT TV. DIRECT TV has a feature which allows the downloading via internet of movies. This feature requires a higher rate of internet speed than is presently turned on at my rual home. The high speed service is available (verified by AT&T technical) but is not turned on in my home. I have spent hours in trying to get AT&T to upgrade my service but to no avail. I an an AT&T phone and internet customer and have been for years. Why can I not recieve the inhanced service that is available 10 feet from my computer and TV?


Company: AT&T
Country: USA
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