Msn
Ripoff dishonest fraudulent billing

Back in 2003 without my knowledge an MSN email account was opened under one of my credit cards. It was part of some Dell offer though I am almost certain I did not give my authorization for the account to be opened. It must have been automatically opened when I purchased a Dell product.

I have never even logged on to the account nor was I aware it was still open. I noticed the charge on one of my American Express statements and realized at that point that they have been charging me $21.95 every month since May! I understand I am also to blame since I did not review my statements as closely as I should have. However MSN was very deceptive to
automatically sign me up for an account without my authorization.

I'm sure many others have become a victim to this devious practice. I even tried calling MSN to explain the situation. Of course the rep would not assist me and gave me the typical "there's nothing I can do" line. Had they been willing to look into the situation further they would have seen that I had never even logged on to the account. As a result I've incurred charges of over $300 for an account I have never even used nor was I made aware of.

Allan
Oakland, California
U.S.A.

Company: Msn
Country: USA
State: Washington
City: Issaquah
Address: P.O. Box 2330
Phone: 8003865550

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