Fitness Evolution
Horrible record keeping, dishonest sales, rude, poor customer service

Health & Medicine

Don't sign a personal training contract with them.

#1 they don't give you a copy
#2 they entered the # of months in their computer as 12 not 6
#3 they will NEVER refund a charge, even if they are wrong (per corporate)
#4 they charge $199 or $99 to cancel (varies from who you talk to)
#5 if you try to cancel they'll say things like "if you're going to get upset", "a*hole", "i never said that", and "take it or leave it"
#6 they disregard the credit card number on the contract and charge your debit card on file

So if it was this difficult to cancel training, I can't wait to see what it's like when I cancel my whole membership.

Graham Thomas


Company: Fitness Evolution
Country: USA
State: Washington
City: Seattle
Address: 13201 aurora ave N
Phone: 6594577
Site: fitnessevolution.com
  <     >  

RELATED COMPLAINTS

LA Fitness
Three Cancellation Letters Ignored, Told Training Contract Runs a Year

LA Fitness And Body Of Change
Told Training Was Not a Contract and Cancellable Anytime, Then Told Otherwise

Professional Fitness
Personal fitness training, I am being billed and their is no service being provided

National Fitness
Don't join Just 4 U Fitness

LA Fitness
Told Personal Training Could Stop Anytime but Charged Nearly $300 Monthly

LA Fitness
Charged for Months After Cancelling, Free Training Sessions Never Given

LA Fitness
Training Contract Not Cancelled After Five-Day Window Despite Hardship

LA Fitness
Difficult and Expensive Time Canceling Membership and Personal Training

LA Fitness
Charged $240 Monthly After Asking to Freeze Personal Training

Professional Fitness, BF Southeast, LLC
Took money from my account after my contract with them expired