Humana One
Told Under Year Contract After Cancelling Dental Plan Within 30 Days

On 7/27

I signed up for Humana One Loyalty Dental insurance. I understand there are premiums and such, but when I found there was a huge deductible on the insurance before I could receive work. I decided not to get the work done. The dentist that I went to gave me a lot of trouble for using my Humana One card even though they are listed as one of the dentists. I refused their services and left.

I am in the process of changing my dentist insurance because I am not satisfied with Humana. It has been less than 30 days on Humana. As of 8/23. I called to cancel them so I can make my switch.

very much like the previous person that dealt with Humana One. I received the same treatment. Then to add insult to injury - the representative butchered my name and made fun of it. Calling me something totally different. Laughed about - then told me I was under a year contract. I signed nothing. I received nothing stating such. When I signed up there was nothing That said your soul is theirs for a year. I refuse to be under such contracts like that. I don't even have a cell phone/or internet contracts.

I asked to speak to a supervisor, who told me the same thing in regards to the contract. I have all the paper work that sent to me in my possession. After working with an attorney for 3 yrs I learned to save everything. So... I have one letter with my insurance cards on them - nothing else. Nothing about a contract, nothing that I had sign and send back. Nothing that stats that I am under a contract for an entire year.

Even if there were a contract - I still should of been able to cancel as its been less than 30 days.

Also...

When I signed up... They took out 67 dollars for signing up and the first month of insurance. two weeks later on the 15th of August they took out another 32$ I am following what the previous person went through. I am cancelling my bank card.

Company: Humana One
Country: USA
State: Kentucky
City: Lexington
Address: P.O. Box 14283

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