Dr. Jacqueline Redondo, M.D
Dishonest, Unethical Billing of Her Patients-Incompetent Office

I went to Dr. Redondo for treatment in April. TWO YEARS later I receive a bill from her for $1200. I had United Healthcare at the time, and Dr. Redondo is an in-network provider for them which is why I went to her in the first place. My United Healthcare plan covered 100% except for my $10 copay.

It turns out that Redondo's office is so incompetent, in my opinion, that they didn't file the claim within a YEAR after the "treatment". That's what I was told by United Heathcare. Therefore, United Healtcare did not pay for the claim, according to them. So, Redondo began charging ME, her patient, for the bill and even submitted it to a collection agency.

I called United Healthcare and they said that Dr. Redondo was in violation of her contract as a provider for United Healthcare by charging her patient. I got the Miami Herald involved and they told me that upon investigation, they had reason to believe that Redondo was doing this to a large number of her patients. I called Redondo's office and was told, "You're going to pay for this and there's nothing you can do about it!!!"

After dealing with it for five months, United Healthcare told me that they finally threatened to drop her as a provider and she stopped trying to charge me.in my opinion, Dr. Redondo has no conscience or sense of ethics and is only in it for the money. She knew she was not supposed to charge me, her patient, and was supposed to work it out with United Healthcare (I know because I told her in a certified letter), but she chose to continue charging me anyway. She made a clear and conscious decision to do this. It appears to me that her greed got the best of her.

By the way, did I mention that the $1200 was what she charged me for putting a splint on my broken pinky finger?

Company: Dr. Jacqueline Redondo, M.D
Country: USA
State: Florida
City: Miami
Address: 10300 Sunset Dr. Suite 282
Phone: 3054122800

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