United Healthcare
Denial of Coverage

United Healthcare is denying my visit to an orthopedic for a shoulder injury.

- I had insurance with Blue Cross until Nov.

- I took a new job and started coverage with United in Nov.

- I injured my shoulder in Feb and visited the doctor in Mar.

- I was told United denied my claim because it was a pre-existing condition.

- The doctor's office told me they did not tell the United that it was a pre-existing condition. It appears that United marked it as a pre-existing condition because of the type of injury it was - Rotator cuff.

- I supplied proof of my previous coverage to United.

- They have since sent my doctor a letter saying they are denying my coverage.

Any advice on my next steps would be appreciated. The bill is only a few hundred dollars but I want to fight this on principal.

Company: United Healthcare
Country: USA
State: California
City: San Francisco

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