Genie Optical
John Marsh Liars, Fraud and Scam

Health & Medicine

Genie Optical and its representative John Marsh scammed my husband and I out of $496. We went in and took what we thought were eye exams and made a frame selection. We paid $150 and were to pick up the glasses on the following week. We went in to get them only to find out that they weren't ready for pickup. During this time we paid the additional$346. We were then told to wait about two weeks, we did that and we I went by the office to pick up the glasses I found that they had moved with no forwarding address. I finally spoke with Mr. Marsh only to recieve another empty promise. I was told thatthey had to relocte and that he would meet me later that day to pick up the glasses... He never showed. I recieved in the mail about 3 weeks later that said within the next 30 days we would recieve our money back or the glasses. As of today we still have not recieved the money or the glasses.


Company: Genie Optical
Country: USA
Address: Ralph David Abernathy Blvd
Site: genieoptical.com
  <     >  

RELATED COMPLAINTS

Genie Optical - John Marsh
John Marsh Genie optical will pull you in with their great price then take your money without seeing a real doctor. You have to wait 3-4 weeks for glasses that you may not get

Genie Optical
The optometrist John Marsh took $100 of my money for eyes frames that I never recieved. Both contact numbers has been disconnected

As far as a business review goes, I'm refering to Optical Outlets
What I have to say has nothing to do with sears. (that I know of) - Glasses

Sears Optical
Luxottica Retaik Nodrth America Sears does not own Sears Optical and does not have any responsibilty to stand behind guarantee as promised on receipt

Wal Mart Optical/Elyria Ohio
Non compliance by Wal Mart Optical/Extreme poor service

Sears Optical
Service and poor delivery

Walmart
Walmart customer service - Eyeglass Frames

Stanton Optical
Consumer Report

Eye Doctor's Optical Outlet
Optical Outlet glasses are terribly wrong

Shopko
Theft & Fraud