Providia Labs/FoodLoversDiet
Will lie to you about not automatically sending diet supplements when you tell them you don't want that!

I ordered this weight-loss program from a TV ad by calling the number given in the ad. When the rep asked if I wanted their diet supplements, I said "NO". He explained the first shipment was included w/my initial order for only $1.00 and then automatically sent every month after that for an additional charge that would be automatically charged to my credit card. I specifically told him I did not want that automatic shipping and billing and was not interested in the supplements. He responded that was OK and "no problem"... He would just send the supplements for $1.00 with my intial order and that would be the end of the supplements being sent. Well, he lied. Two months later, I received another order of supplements and a charge for them on my credit card. I didn't open them so I could send them back w/o paying postage but when I called to get a Return Authorization Number, the girl I spoke with told me I would still have to pay return postage and also the $4.95 postage for them sending it... Even though I did not order it! I told her that was not right and she said that was just the way it was. She said if I kept the order and didn't return the supplements, she would adjust my charge for half-price! Told her I did not want them at all, even at a reduced cost! Would not let me speak to a supervisor. I told her I was going to report this and she told me to have a good day and hung up. I am so tired of companies and their sales people lying so they can squeeze money out of their customers. So tired of playing their games and wasting my valuable time and money.

Company: Providia Labs/FoodLoversDiet
Country: USA
State: California
City: Chino
Address: 15820 euclid ave
Phone: 18773663587

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