Iherb.com
Defective products literally melted

Live Chat Transcript - entire bottle of gummies for kids included in the order was melted into one glob. These were purchased and shipped during a cold front across the US. First time I bought the gummies from them. Perhaps their warehousing is exposed to extreme heat, destroying the products I've been buying (at over $100 per order) for years now. How unethical. Never received the return label despite this chat and emails sent to them.

Robin: Hello. I received my order. The Hero gummies are entirely melted to one side of the

Bottle. It has been very cool the past three days here. Based on this, I am

Assuming everything was exposed to very high heat before arriving here

Carlos: Thank you for contacting iHerb. How may I help you today?

Robin: please send a return label for all products received on this order

Robin: I will return them promptly.

Company: Iherb.com
Country: USA
Address: 17825 Indian Street
Phone: 9516163600
Site: iherb.com

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