Encore Dental
Disappointing customer service

I contacted Encore Dental tonight based off of a flier I received in the mail. The customer service representative put me on speaker-phone immediate, yelling in my ear the entire time, even once he took me off of speaker-phone. I sat there politely listening to his sales pitch, although I'm not the type to be impressed by such posturing. I am more practical than that. Ok. He says, "so let's get you signed up." I responded that I didn't think it was in my best interest since the amount per month equaled more than what I am currently paying without insurance. His (valid) argument was "what if?" What if you need further dental care that is out of the ordinary? I understand that chance, however paying an extra $100 year guaranteed through this program v. The unlikelihood that I will need something extra done over the next year doesn't balance out. When I was half way through this sentence, he told me to have a nice night and hung up on me. Wow. How incredibly unprofessional, and I will certainly tell everyone I know to NOT use Encore Dental!!!

Company: Encore Dental
Country: USA
State: Texas
City: Plano
Site: encorevalue.com

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