Wen hair products
Unauthorized ship/bad customer service

I reluctantly requested the merchandise simply to discover if all or some of their statements were accurate. Sadly, the merchandise bundle I obtained produced inadequate outcomes as well as their wash smelled as an industrial substance. I considered returning it however it might have been an inconvenience whilst the bundle was split down.

I had been amazed to get another bundle! Therefore it works out that to buy their product, you've joined in to a "contractual responsibility" to carry on getting their product. Evidently that's within the "contract" buried within the fine-print. Their customer support beginning with their annoying telephone choices is terrible. They never provide you with the choice to keep in touch with anybody, and so I began demanding "0" and after half an hour got a automatic person who explained she'll move me towards the "division that protects results" another store!!! This really is deceptive and these folks have to be halted. Nobody must have to come right into a "agreement" to purchase wash or hair products. Exactly what a fraud!!

Company: Wen hair products
Country: USA

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