Express Scripts Inc
Only a customer for a week... Might not be for 2

Mail-order is suppose to become simpler, cheaper and more effective... Therefore far. Not so much. I'm a 37-year old, new client and that I named in of a week before to setup my 5 perscriptions. The broker was pleasant, ethical and that I quit the phone call having a sensation this support would be economical and save me-time.

Today I obtain a voicemail that there's a problem with my purchase and also to return the phone call. After I named in I had been educated that I've a superb stability and my purchase wouldn't be delivered until my stability was introduced under $150. I believed which was fascinating because I'venot obtained any medicine.

I specifically asked how I'd be charged. The broker stated "we shall simply bill you whenever you get the medicine." Had the first customer support representative explained that since I have did not possess a credit card on document I'd just have the ability to have $150 in exceptional copays, I'd have supplied a charge card.

I approved the broker to cost $40 that was at his recommendation which might induce the remainder of my order to be delivered. Just for him to put me on-hold and inform me he was mistaken and also the stability must be compensated entirely for that medications to be launched. Obviously my first week together with your organization hasn't been a great knowledge.

I'd claim that at the conclusion of the new client register a brief disclosure be read towards the client detailing cost along with other critical plan.

Company: Express Scripts Inc
Country: USA

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