LuxSauna
LuxSpas RISK FREE TRIAL - YET PRODUCT RETURNED 14 days ago & not $1 back. President RUDE. Called my Doctor a liar!

I have experienced fraud by LuxSpas or LuxSauna Infrared Sauna company based in Denver.

I need ANYONE's help to get a refund from the $1295 I paid for a sauna I returned (at my doctor's orders after emergency surgery) LuxSuanas signed receipt on at 10:10am on 5/23, and not one dime paid back in refund to me.

I have waited 15 days for a refund to appear in my account, and have not received a date or communcations about WHEN I can expect my money back - any of it! I paid $1295 for a new sauna under a 90 day Risk Free Trial. I tried to return the sauna after emergency surgery when my Dr said it was unsafe for me. I never took shipment of teh sauna, returned it and was not refunded $1, in spite of 12 phone calls and 8 emails to this company.

Timeline - Dates and actions of Luxspas that has left me without recourse but to file this report.

Company: LuxSauna
Country: USA
State: Colorado
City: Denver
Address: 7711 W 6th Avenue
Phone: 8885897286
Site: luxsauna.com

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