Meaningful Beauty
Unapproved charges

Meaninful Beauty product is fine; the service however is terrible. I purchased from their website in January a 40$ product.in Febuary, I saw 40$ charge to my bank account from this company, and called to ask about this. The service person was extremely rude and condesending - I had unknowingly signed up for a monthly renewel product without my express consent. I literally had to beg to have my account closed, which he did after a few snarky comments. Two weeks later, I called again because I had not received a confirmation email, and was concered that service provider had not done what I asked. I was assured my account was closed. And yet, in March I got ANOTHER 40$ charge to my bank account! I called again, and it was only on this THIRD phone call, that I was told I had been automatically upgraded to a 120$ product; apparently they had broken this into 40 dollar installments - I would be getting another charge next month. So, not only was I enrolled in an automated service without knowing it, I was charged 3x the price on the next purchase without my knowledge or consent! Just a fair warning to all those planning on purchasing the product in the future.

Company: Meaningful Beauty
Country: USA

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