Acai Optimum
RIP OFF - you cancel and they still charge your credit card and state you have to pay to send back

I signed up with this company the first of April and then canceled with them on 4-12 - they sent an e-mail stating no further shipments or charges would be made. July 22 - postmaster tries to delivery a package - told them I refused as had cancelled - checked my charge card - there is a charge of 99.95.

Contacted them - they pretty much stated I was out 99.95 since I had refused the shipment as the customer is responsible for shipping back to them even through the subscription was cancelled - spoke to two people and was told there was no one higher up in the company that would talk to me.

Called my credit card company and disputed the account - they are getting nowhere with this company. I called them again today 8-5 and nowhere is correct.

I actually got a Salina ID #340 on the phone and she starts by telling me she is the Customer service supervisor, then she changes her title to Sales Floor supervisor then changes her title to owner - not likely -

Such a scam. I am going to have to cancel my credit card to keep these people from charging me - I don't trust them and they shouldn't be allow to do business.

Company: Acai Optimum
Country: USA

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