PurWhitening
Pur Whitening Waited 3 days to cancel my account until the trial period was over, then charged my card and proceded with cancellation

Purwhitening representative told me on the phone that I had until May 30 to cancel the account. I sent them an email requesting cancellation on the 29th. On June 1st I received a reply saying that my account was canceled, however they charged my card 79.95 on May 30. They canceled my account 3 days after the request and charged my card AFTER the cancellation request was made. They refuse to give me a refund.

Also, my bank statement shows 2.25 " foreign ATM fee " associated with this transaction. When I questioned them about it, their reply was " well, we are an international company. Your bank charged you this fee, not us." I believe the consumer should be made aware of such fees before they actually buy anything.

When I talked to them on the phone, at the end of the conversation the girl (Lucy, Agent #30) told me that it had been recorded. As far as I know it is illegal to do without my consent and/or notifying me in advance, before the conversation takes place. Nice business practices throughout!!!

Company: PurWhitening
Country: USA
State: Florida
City: Miami
Address: 3347 NW 74th ave
Site: purwhitening.com

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