CVS Caremark
Will not honor mattress warranty

On oct 16th my mom had fallen off a perscpription for percocet at-one cvs area, the pharmisist stated they didn't possess the medicine to load it that day it'd be the 18th, therefore she quit it there. On the 18th we visited choose it-up we were informed she'd selected it-up later that evening, me, her child believed which was peculiar since she does not generate and it has no vehicle I usually consider her where she's togo... Etc. Well i request the pharm technology if she'd examine to determine if perhaps it'd been Stuffed at another cvs shop she examined and affirmed it had been stuffed about the oct 16th at 8:20pm. Someone different then her or myself had selected it-up, they got it to cvs on Boyscout road, Augusta, Ga. So i move there and have the pharmacy technology, Miranda easily might discover who closed for that medications, she was kind enough to do this, it had been not my moms trademark i ask her did they get an I.D. She responded No, i stated why don't you it is the regulation on managed material, she responded "they usually did not examine them simply because they were familure with just about everybody who arrived to the shop". I request her did you realize the one who closed for that medication she claimed no, after which i stated would you understand me? And so I ask her to request the supervisor of the shop if it had been feasible for me to determine protection movie for that evening and period? Perhaps I really could I.D. The individual, they therefore readily offered my moms medication to, additionally, cvs went the medication through on my moms medicaid!!! Anyhow the supervisor explained " we-don't have any safety camerais, everywhere since quickly they'd be shifting to some new area new store. I was simply in surprise!!! Not just are extremely incorrect for not pursuing protocal when selecting up a managed substance. Iam considering their security and safety ought to be very important to the folks who own CVS in addition to the CLIENTS!!! So anyhow mom needed to document a police statement delay till it had been within the documents division, choose it-up go to her physicians office, which incidentally was 5 nights later, her physician was outoftown it required 2 more times to obtain touching him so he might approve the physician on-call for him, to correct out another perscription, therefore during all of this clutter because of CVS, mother needed to proceed without her medications for days. She nearly wound up within the clinic since she'd move a lot of times without having her medicine, CVS informed the equally people directly after we advised them concerning the authorities statement AND JUST HOW INCORRECT they were. The pharmisist Ron stated, "whenever you get your perscription and also the authorities statement take it in my experience and we shall attempt to get medicaid to cover it because it was taken"! They appear to believe they've no responsibility for this whatsoever... I simply cannot think that a business of the degree could be so reckless and SILLY... OH I'd like to let you know America the supervisor provided something special card for that inconvience... I am still in amazement about all of this & the way in which CVS treats their clients (OBTAIN THE MONEY AND WORK) WASTE YOU CVS.

Company: CVS Caremark
Country: USA
Site: cvs.com

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