Walgreens
Poor customer service

I have had, on going for years, a rx filled at this walgreens location. Aprox. 170 pills per month. I am in there automated refill system. On 4-10-10 i went to refill this rx, they had no refill ready, & had not one of these pills in there inventory. I was told if i needed this rx filled i would have to go to the next closest walgreens. Which happenes to be 20 miles (aprox) one direction away from this location. I could also wait untill monday the 12th & get it filled there. I have to take 9 of these pills per day& don't think i should wait till monday. I feel walgreens is making me be responsible for there inefficiency. They are eager to have my businss & take my money. They promote themselves as a professional & convenient pharmacy to do business with.

When they have a problem like this one, i feel they should be responsible, & do what it takes to correct the issue, not me. I will be going to target or walmart from now on & recommend all how see this do the same.

Company: Walgreens
Country: USA
State: California
City: Lodi

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