Humana
Told I Owed Over $700 in Medicare Advantage Back Payments

I am retired and have Medicare health insurance. I signed up for Humana's "Medicare Advantage" program at a cost of around $79.00 a month. I took the option of having the monthly charge automatically deducted from my SSI benefits each month, instead of having to send the payments in myself.

After six months, Humana informed me that they were unable to collect the $79.00 a month from SSI and that I owed them over $700.00 in back payments. I asked why they waited six months to tell me and why they did not tell me the first month that they were unable to collect from SSI. I never got a straight answer and never understood why.

Also, after having cataract surgery, I later found out that they were not paying what they were supposed to on my claims, not even as much as Medicare alone would have paid. I have not paid the $700.00 and I am not going to. They are trying to take advantage of me, and I will not let them.

Company: Humana
Country: USA

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