Aspen Dental
Dentures broke, would not fit, and office refused repair over disputed balance

My husband chose Aspen after checking other places because his teeth were bad and he needed dentures. After all was said and done, he was given a sheet with a total of $3400, with discounts for cash payments and insurance. We decided to use our tax refund to cover the cost. That was in March. Now in Oct of he has dentures that make him look like Mr Ed, and today, the upper broke! He went to the office where they told him they can't fix them because he supposedly still owed $1200! He paid everything owed and then some, and now he has teeth he can't use, and our new insurance won't cover repairs because the teeth are less than 10 yrs old! These teeth have never fit right. Numerous calls to Aspen get us nothing but assurances that "the gums need to heal" Sub par work, by sub par dentists, guess we learned our lesson. We are out $3400 and my husband is reduced to eating mush until our next income tax refund. It's about time something was done about this company!

Company: Aspen Dental
Country: USA
State: Connecticut
City: Waterford

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