Aspen Dental
Dentist advised total upper extraction and dentures never fit

January I went into Aspen Dental to have a front tooth fixed that had been knocked out by my 3yo daughter. After all the xrays and quick exam by Dr. Bennidetto he explained the best course of action would be to have a total upper extraction of my teeth. I am 32 years old and going on his recommendation had the work done. When I had gone in for a 3rd adjustment in May the doctor decided it was time for my final set. We scheduled the impressions and had the teeth made. On delivery of the dentures, I informed Dr. Bennedetto that I had sore spots. He then blew up at me and informed me I had been a pain since the beginning and I was to wear the dentures for a few days and let them settle in. I left angry and upset. I never went back to the Waterville office, but instead went to Bangor (an hour away). My dentures came with a 7 year warranty and I wanted to make sure I kept the warranty. The Bangor office worked an hour trying to fix the dentures but still couldn't get them right. I finally had to have a new set made. This set also does not fit correctly so I am still wearing my immediates! In the meantime, I filed a complaint with the State of Maine Dental Board (which I urge everyone with a problem with Aspen Dental to do), and the dental board found after six months of investigation that I had substantial bone to warrant not having my teeth removed to begin with! I sure hope they have enough money-because they have a hefty lawsuit coming at them!!

Company: Aspen Dental
Country: USA
State: Maine
City: Waterville

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