BestBuyEyeglasses.com
Product not as expected and restocking fee charged on easy return

I won't bore you with the details. Problems were:

Product was not as expected (based on previous order)

So-called "Easy Return" included a restocking fee despite this problem

No reply to emails

Telephone customer "service" was dreadful in total lack of flexibility and customer satisfaction.

On-line businesses with this kind of poor service should not be patronized. We CAN encourage good customer service by avoiding businesses like this.

Company: BestBuyEyeglasses.com
Country: USA
Site: bestbuyeyeglasses.com

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