Bankers Life and Casualty
Home Care Insurance

Health & Medicine

This past year my mom required home-care for around 7 months during cancer therapies. I've had only difficulty calling Lenders in Detroit or even the nearby office in Topeka, Iowa, and obtaining the proper types. After I ultimately was delivered the right types, a great 6 months had handed, but I followed down 25 caregivers to complete the forms I ought to have now been delivered after I first requested for this content. After I named to ask questions concerning the type (it had been challenging to inform if it ought to be finished from the week or from the caregiver) I had been informed that none of the brokers might talk with me simply because they were all-out promoting procedures. After I stated, "Therefore, you're more thinking about promoting fresh guidelines than copying those you've offered, " I acquired an 8:00 A.M. Visit having a consultant who could not realize the types both.

I'd finally delivered anything down and named the Dallas office to discover the standing of the state. I had been informed that it was challenging to comprehend the forms and also to photocopy anything, bills, types, the spreadsheet I'd created, etc., and resubmit it. A week ago I acquired a letter blaming me of attempting to document a reproduction state! Meanwhile, the look for 1 week of treatment that were obtained was not able to be transferred and needed to be delivered. Calls towards the Chicago workplace have now been annoying, they're rude and unhelpful, and only one time have they worried to come back my calls.

How on the planet does a and aged individual document a state with one of these individuals? Do they wish the covered may simply quit?


Company: Bankers Life and Casualty
Country: USA
State: Kansas
City: Topeka
  <     >  

RELATED COMPLAINTS

ETrade
Customer support is hopeless to help!

FIA Card Services
Failure to resolve Dispute

Bankers Life Insurance
Not senior friendly

PHH Mortgage
Loan Modification

Conexis
Terrible Customer Service and Business Practices

Bankers Life and Casualty
Lies and more lies

Cultural Homestay International
Don't send your child through them

Enterprise Rent-A-Car
Unauthorized Charges

Signet Financial Group
Can't contact for refund form

Tax Masters
Lack of service