Dental Insurance
Processing Claims

I'd dental work completed on Feb 18. The statements were shipped. Nowadays is April 27 and that I still haven't been reimbursted. It is as though this insurance provider might care less about reimbursting their customers. While I named to confirm the standing of my statements, I am usually informed, more paperwork will become necessary in the dentist. Our dentist instantly send the paperwork they required and CIGNA do-nothing! I've called serveral occasions asking what's the standing of my statements? I obtain the same solution, "we require more paperwork in the dentist. They declare this so much till they get swept up within their own reasons. Only a week ago, I named and that I was informed the typical, "these were ready on paperwork from my dentist." Well, I'd previously voiced to my dentist plus they got the notice from CIGNA and also the paperwork was delivered to CIGNA INSTANTLY. Once the customer support representative explained these were waiting about the paperwork from CIGNA, I informed her I understood my dentist had delivered the paperwork and CIGNA must have it. I had been placed on store and he or she returns to inform me, "Oh, yes, we've it. I'll post-it therefore the claim could be prepared and it'll consider 8 - 1o times to approach the state." I said okay. Nowadays I recorded onto CIGNA to check on the standing on my state and when again, "IMPENDING, ready on paperwork from my dentist." I named and talked to some customer support repetition and he or she mentioned to inform me CIGNA is waiting on paperwork. I informed her NUMBER, the paperwork was delivered to them-and they'd acquired it. Once more I am advised it'll consider 8-10 for running. Because of affordable occasions, I want my cash just like the physicians and dentists require theirs so that as CIGNA wants theirs. I paid-up top since this what I'd related to CIGNA. Today it is a hassel to obtain my income. I am just one mom with 2 kids in university, cash is restricted. Please, if anything can be achieved to allow CIGNA along with other insurance providers understand they've to pay for the statements in a reasonable fashion. I've to pay for my insurance rates every weeks or won't have insurance. I'd like be handled exactly the same.

Company: Dental Insurance
Country: USA
State: Virginia
City: Newport News

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