Walmart Pharmacy
Pharmacy technician with an attitude

After seeing a Dr. On March 28 {saturday} @ 1pm and was diagnosed with a viral infection in my throat. I brought the needed prescriptions {2} to the local walmart pharmacy. After handing in the prescriptions, I was told it will take an hour. I returned in 1 1/2 hours and was told by Pharmacy Tech, "David" that my prescriptions will NOT be filled. I asked why, and was told in a very harsh manner that my Dr. Is unable to be reached. I explained that I was just there and he is expecting the call as it is needed to pill the antibiotics. "David" while speaking in a loud harsh voice, loud enough that the whole section heard him say, "You don't follow directions, do you?" He then went to the Pharmacist on duty and told him in a loud manner that I {pointing to me} don't follow directions, and they both laughed in my direction. The Pharmacist called me over and told me that the Dr. Has to be notified before my drug can be filled. I said that the Dr. Was waiting for the call and the Pharmacist asked if I wanted to take car e of this then. Knowing that I was getting no help at all, I asked for the prescriptions back to go somewhere else. The pharmacist slammed the scripts on the counter saying Thank you and walked away. Damage Resulting = Being that it was a Saturday, I had to wait till Monday in order to get my prescriptions filled at another location. Due to this delay I had to suffer with a fever and sore raw throat, unable to swallow without great pain for two days. As a retired Veteran and business owner in the local community, I was outraged at the way the Walmart Pharmacy is able to get away with treating people with such disrespect and disregard for others. I have noted this whole incident with great detail for further action.

Company: Walmart Pharmacy
Country: USA

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