Health Buy
Product Bowtrol disagreed with me. Did not give me correct refund. They make it impossible to contact them and don't reply to e-mails or letters. Ripped me off! Burbank

Healthbuy sold me 3 jars Bowtrol colon cleanse. I paid $125 including post & packing to deliver to me in London. Product did not work and disagreed with me so I returned all 3 (2 entirely unopened) for a full refund.

I asked them not to send me a US$ check, as I don't have a US$ bank account, but to refund my credit card, from which they took my payment. They ignored everything I asked them. They sent me check for US$46 (less than half what was owed to me) and it is proving impossible to contact them. Now I will have to pay fees to my bank (in England) to deposit the US$ check and it will be worthless to me once my bank takes its fees.

Why if they can take payment so easily/instantly from my credit card. Can't tey refund to my credit card, as I'd requested in writing.

They don't appear to have a phone number, they don't reply to my e-mails or the e-mails bounce back, and their order line (which I phone in USA, at some expense) claim not to have a tel. No. For the organisation.

There is NO customer support. I feel I've been ripped off and ignored and I've certainly been short-changed. I am out of pocket and these people don't give a damn! All communication was one-sided (mine) and done by internet.

I am frustrated as I don't know how to get through to these people and I feel I now have no recourse to them.

Help!

Salamina
Southfields, London
United Kingdom

Company: Health Buy
Country: USA
State: California
City: Burrank
Address: 350 N Glenoaks Blvd, Suite 305

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