Melaleuca
Melaleuca.com Made Fraudulent orders on my credit card twice and Keeps sending out packages I did Not Order!

This company charged my credit card twice without my knowledge (the second time was a credit card # they did not have record of), keeps sending me order forms in mail (after I requested for them to remove me from their list), and has just sent my old address a package with products that they want payment for... That I did not order... And I do not live there anymore... And had absolutely no contact with them what so ever.

First off, I signed up with them back in mid 2007 through one of their sales people. She had me fill out a form with my credit card information and home address. She did not discuss with me any of the details, she just informed me that I would receive a discount if I became a member.

One Month later I received a BIG box at my front door (that I did not order) from Melaleuca, along with the $70.00 Charge on my credit card that I did not authorize. I proceeded to contact the sales lady and complain. She then apologized and said she authorized the order, that under the form that I had signed I had agreed to order roughly $40.00 a month in merchandise. She did not review this with me. So, I then returned the merchandise to Meluleuca's head quarters and sent a hand written letter to the customer service dept. Stating that I wanted to cancel my membership. This was their policy for cancellation. I also contacted my credit card company that this order was not authorized and should not be paid and had them change my credit card # for my account.

One year later, I saw a new charge on my new credit card # for the amount of $40.00 from Melaleuca. I immediately contacted my credit card company and had them stop payment of this charge and claimed this to be fraudulent. I sent Melaleuca an e-mail and they did not reply.

Since 2007 until now I am still receiving (forwarded to my new address) blank order forms and catalogs from Melaleuca that were sent to my old address and receiving general company e-mails, after which I have asked repeatedly to take me off the list!!!

I have now just received an e-mail stating that they have sent some products to my old address and want payment for the goods. Well I did not order any goods and I do not live there anymore!!!

Company: Melaleuca
Country: USA
State: Idaho
City: Idaho Falls
Address: 3910 South Yellowstone Hwy
Phone: 2085220700

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