www.decormyeyes.com
Horrid customer service

Health & Medicine

I delivered my glasses set for the repair-service of "Decoration Our Eyes" and since their site guarantees they are able to repair something, I had been assured they might repair the damaged forehead on mine.

I went for a whole month without my glasses, obtaining by by having an aged prescription while I waited and waited and waited and waited for Decoration Our Eyes to obtain my UNREPAIRED spectacles back.

I'd to hold back 5 business days, calling every single day before they established they'd acquired them. I'd to see the concern email tracking number towards the customer support woman before she may find my spectacles.

Your day after they established they'd obtained them, they delivered mean email stating the laboratory was in a remodeling project therefore the spectacles could be postponed by three or four times.

10 business days later, the laboratory hadn't answered in my experience and so I began calling every single day.

Finally, 20 business days or 30 days after I Would delivered the spectacles in, I get a contact stating that my spectacles CAn't be fixed.

To top it down, they delivered my spectacles towards the wrong person in Arizona who subsequently delivered them in my experience in New Hampshire.

Decoration My Eyes did not provide to cover the shipping it cost me ($25.00) to possess them inform me they mightnot repair them - despite the fact that they declare to repair all of them http://www.decormyeyes.com/index.Asp? Cbocat=6

After 40 times without my damaged spectacles, I simply feel fortunate to possess my damaged set back with me. Today I will look for a trustworthy repair center to cope with.


Company: www.decormyeyes.com
Country: USA
State: New York
City: Brooklyn
Site: decormyeyes.com
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