Beachbody - Team Beachbody - Product Partners
TurboJam overbills on its products

In March I purchased Turbo Jam exercise program from a product advertisement on TV, a product of Beachbody/Team Beachbody/Product Partners LLC. There was a special payment if paying by credit/debit card of $32.90 for first month and 2 payments of $19.95 for those who called "now". I called "now" and gave my credit/debit card number.in March my account showed a deduction taken of $39.90. On April 4 my account was debited with another $39.90. On May 5, my account was hit for another $39.90. On May 23 my account was debited for $38.87. On June 23, another $38.87 was deducted for this product.

I have been billed for $157.54 for a product that was only supposed to cost $84.74.

On June 27 I called their 1-800-207-0420 number that I found by going to the internet. At approximately 9:30 AM I spoke with a Customer Service rep named "Max" who indicated (after hearing my complaint) that they were upgrading their system and to call back in 1 hour. At 4:33 I called back and spoke with "Hazel" who as I was explaining my situation, hung up on me. At 4:35 I spoke with "Kenneth Walker" who after hearing my problem, indicated that they were updating their system and to call back in 1 hour. I explained that "Max" had told me that earlier this morning. He apologized "very much" for my inconvenience but said that they were updating their systems and to call back in 1 hour.

Company: Beachbody - Team Beachbody - Product Partners
Country: USA
Phone: 8002070420
Site: beachbody.com

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