Walgreens
Did not fill prescription I called in for Antibiotics

I called my Doctor at noon on Saturday, June 14. I was in horrible pain from a sinus infection. My doctor told me to have the pharmacy call him and he would prescribe an antibiotic. I called Walgreens as soon as I hung up from talking to the Doctor. Some guy answered, I told him who I was and what the problem was. He said, "You have to have your doctor call us!" I told him the doctor specifically requested that they call his answering service to get the prescription for the antibiotic. He asked me for the doctor's information, which I gladly gave to him. I then asked him to "call me as soon as it is filled so I can come and pick it up". He said okay and hung up. I waited until 5PM and called back, at which time I got the recording that the store was closed. I was livid! I am going to file a complaint with corporate headquarters, which doesn't open until Monday.

I now have to wait until Monday to get my prescription filled, because I have to go to a convention on Sunday at 8AM and won't be out until 5PM when the store is closed again. This is totally NOT ACCEPTABLE!

Company: Walgreens
Country: USA
State: California
City: Santa Ana
Address: 3000 S. Bristol St
Phone: 7144273986

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