Grand Vision
I paid for eye exam and contacts but after after two months I did not receive contacts. No eye exam refund offered. Ripoff

In late May, I had an eye exam to be fitted for a hard contact (I only wear one). The contact cost $250. The doctor said the contact would arrive in one week.

Though I continued to inquire about the status of the order, 4 weeks later I receive a call from the doctor saying the contact arrived. When I tried on the contact, it made my vision worse. The doctor said he would have the correct contact in one week. 4 weeks later the contact still had not arrived.

I called the office to let them know I would be using another doctor and to cancel the order. I received a refund on the contact but the office manager would not refund the money for the eye exam ($150). I asked to speak to the doctor but she told me he was busy and she would have him call me later that day. Now, 2-3 weeks later, I still have not heard from anyone in the doctor's office. I subsequently went to another doctor and received the contact for $59.

Company: Grand Vision
Country: USA
State: Texas
City: Katy
Address: 1534 S. Grand Parkway
Phone: 2816933937

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