PowellMinor ER, N. Bryan Smith, MD
Fraudulent charges, exorbitant fees, much higher than "usual and customary charges"

The receptionist told me that the office visit charge would be $50.00, or higher, if lab work and X-rays were done. I scheduled a 2:30 PM appointment, for treatment for a upper respiratory infection.

Upon arrival, the doctor was alone, with no one else present. He asked for my debt card and driver's license, which I submitted. The doctor asked me to verify my debt card pin, after he swiped the card in the reader. I typed in my pin, thinking that it was for verification only.

The doctor handed me a receipt for $120.00. I asked him if he had just debted my card for $120.00, and he replied, "Yes." So, by fraudulent means, the doctor took $120.00 from me, without my clear authorization.

Since I felt so bad from the respiratory infection, and must not have been thinking clearly, I allowed the doctor to examine me for the $120.00, instead of asking him to refund my money.

After a quick examination, of under five minutes, the doctor tried to charge me an additional $125.00, to write two prescriptions, for an antibiotic and an expectorant.

At this point, I accused the doctor of fraud and demanded a refund of the $120.00. He replied that the $120.00 charge was for the examination only. He would not write the prescriptions unless I paid him an additional $125.00!

See for a local news story: http://www.wate.com/Global/story.Asp? S=5673091

I have submitted a disputed transaction to my bank, with the hope that I can get the $120.00 back.

Company: PowellMinor ER, N. Bryan Smith, MD
Country: USA
State: Tennessee
City: Powell
Address: 7229 Clinton Hwy
Phone: 8659388900

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