Humana Insurance
Totally Lied

I have a sever blood clotting disorder and I am treated at Duke University Medical Center for this by a Nationally acclaimed doctor.

In May I signed up for a Humana Gold Polcicy. I specifically asked the following questions:

1) When does this policy take effect?
Answer June 1

2) Does this policy cover Lovenox (a prescribed drug for this clotting disorder)?
Answer Yes but it is a specialty drug and has a $60.00 Copay

3) Does this policy cover Bencar HCT (a prescribed drug for hypertension)
Answer Yes but it is a specialty drug and has a $60.00 copay.

I went through all of the other medications that I have and the representative said that Human would cover with either a $10.00 or $30.00 copay depending on whether they were generic or formulary drugs.

First of all I had an appointment with my Doctor at Duke University I called and questioned before I left to make this appointment (it is a 12 hour drive), and Humana stated that I have coveraged and the insurance card will be sent to me. I now have nearly a $1000.00 bill from my doctor at Duke for an office visit, Humana stated my insurance did not start until July 1.

I went to the pharmacy to fill the Lovenox prescription. I have a $3,592.26 Copay for this I cannot pay that.

I have over a $200.00 for the Benicar HCT

I had Duke University look into this, and Humana tells them that the medicine is covered I go back and check and I still have over $3500 copay.

I check with Duke again they said that the inusrance has a $500.00 copay, So I check again with the pharmacy and my copay is still over $3500.00.

Humana is not only lying to me but they are also lying to my doctors.

I would urge any body not to choose Humana for any type of Insurance, because they totally lie outloud.

Company: Humana Insurance
Country: USA
State: Nationwide

  <     >