Gillette Commercial Operations
Ripoff rebate offer for Oral-B electric toothbrush

Gillette sells an electric toothbrush for $15.49 and states it will return a $10 rebate. It states the following should be mailed:
. The original completed Certificate - which is very tiny and difficult to fill out with dark blue fill in blanks
. The original proof-of-purchase (UPC) - which is not explained, so I sent everything in the package except clear plastic wrapper.
. Symbol from package
. Your original dated sales receipt with store name, product and purchaase price circled

About 1 month later I received a letter stating:
"We regret that we are unable to process your request as received. It did not meet the proof-of-purchase requirements as stated on the order form."
"If you have questions regarding this offer, please visit www.gillette.com/rebatestatus and we will be happy to assist you."

I tried the specified web site. It asked for first letter of first name, first 3 letters of last name, address and zip code. It came back with same 'proof-of-purchase requirement not met'.

No where does it describe what a 'proof-of-purchase' is and where I can find it. I sent everything but the toothbrush.

Now it says "resubmitted requests must be returned within 7 days from receipt of this letter".

Company: Gillette Commercial Operations
Country: USA
State: Massachusetts
City: Boston
Address: One Gellette Park

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