Walgreen Co
Pharmacist hassled me over refills; alleged racial bias

I have been going to the Walgreens pharmacy on Martin Luther King and Camino el Norte for years and never had a problem until they fired all their workers and hired new people. There is a pharmacist named Peter who does not like me because I am black and a young woman, and he doesn't think I deserve to take medication.

On December 23 I had just left surgery and my friend picked me up and pushed me in my walker with seat to the window. Peter then called my doctor and told her to lower the quantity of my Xanax 2mg and give me my roxycodone 30mg once a month, or he would not fill them. My doctor explained I have had surgery every 3 months since a doctor did the wrong surgery on me, and that I had just left surgery. He then told me I looked like I had taken too many Xanax, which I had not; I had just left surgery. He filled my Xanax and told me to come back January 10 for my roxycodone, and that is what I did.

On Jan 11 I called Walgreens to see if my kidney doctor had electronically sent my medicine over. A woman answered the phone and said yes. I then asked if she could tell me whether I was due for my refill of carisoprodol 350 mg and the date I was due for Xanax 2mg. The woman said I was due for one of them and asked me to hold on a second. Then Peter the pharmacist got on the phone and asked if it was me. I said yes. He said I was not due for anything until the end of the month, that he had told my family already, and that if this was me, why didn't I know when my prescription was due. I said ok and hung up the phone.

Later that day I went through the drive-through to get the medicine my kidney doctor had sent over, and I asked if they could look in the system to see if my carisoprodol 350mg was due, and showed my identification. Peter said no. When he walked off I asked the woman and she said yes, she would have my carisoprodol ready in 2 hours. I said thank you and left. 3 hours later I called to see if it was ready and Peter answered the phone. He asked for my last name, I gave it, and he said my somas were ready but not my Xanax. I said I know, the woman told me when they are due, and I was only calling because she said it would be ready in 2 hours and I know they were really busy. He then asked again if it was me, I said yes, and he said he was not filling anything else for me and to come get my oxycodone prescription because I had asked the woman for information he would not tell me. Peter had already told me the oxycodone 30mg prescription was ready; they were just waiting for my doctor to send the approval letter or to call them. I told him I wanted to speak to a manager and he hung up the phone.

There are several African Americans who said Peter has caused them problems getting their meds as well. I have 2 holes in my stomach left from a surgery that reopened my entire stomach, and my doctor has tried stitching it a couple of times but it keeps reopening from infection. I have a home nurse who comes to my house 3 times a week to clean the inside of my open stomach. I have a pinched nerve in my back that causes my left leg to hurt really badly. I donated 1 of my kidneys to my dad 2 years ago, so every 3 months when I have surgery I lose blood that causes my kidney to go weak. I have adhesions that attack my scar on my stomach from the inside and my bowels and make them lock up, so I have to get surgery or I'll die. My doctor told me I will have to get surgery for the rest of my life.

I'm in excruciating pain and now the pharmacist Peter is denying all of my meds because he has a problem with black people. He frowns and looks at me like I'm nothing but gum on the bottom of his shoe. He makes me so uncomfortable that I feel scared for my life when I go there, and the managers are letting him get away with it. Their corporate office doesn't return your calls in 48 hrs like they are supposed to. I will take a lie detector test and bring all of my medical records in for proof. I am a 31 year old female with 4 children and in pain emotionally and physically.

Company: Walgreen Co
Country: USA
Address: 200 Wilmot Road Deerfield IL 60015
Phone: 8479142500
Site: walgreens.com

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