Brain Research Labs, LLC
BRL, Procera AVH, www.brainresearchlabs.com, Joshua Reynolds, Robert Heller, MD Won't refund money as stated. Deny receiving package back and won't refund money

Brain Research Labs advertises on television as nutritional supplements for the brain. They advertise better memory, more alert, etc. I did not find the pills to assist at all. I waited too long to send back the first box, unfortunately, so I am out $200.00. Very expensive. I was told the second box would be a smaller amount and cost about $59.00.

I was shocked to be charged $179.80 in a matter of a couple of months after the first package was sent to me. I immediately called their customer service line. They were rude and very unhelpful. I told them to cancel any future billings, etc. When I received the new box, I obtained all the information to send back to the company. I sent it 2-3 day delivery from the post office. Two weeks later, the company keeps saying they "never received the package" so they will not refund the $179.80. If they did not receive the package, I would have received the package back.

Every time I have called the company, they have excuses and could care less that I don't want this product.in my opinion, this is an absolute scam. They will do whatever they can to keep your money! I will report them to the better business bureau and everywhere I can find to report this company.

Company: Brain Research Labs, LLC
Country: USA
State: California
City: Chino
Address: 15820 Euclid Avenue
Phone: 18002134101
Site: brainresearchlabs.com

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