Beauty.com
Their customer service is the worst
- 12-08-2012
- 21
Put an order a week ago. Got a contact next saying that some products were on backorder, but did not identify those. Subsequently got a contact stating that my purchase was canceled, and outlined the things which were canceled. I actually donot understand when they were all canceled, or if perhaps the backordered products were canceled. I'd a few freebies (presents with purchase) in my own order. Section of my purchase was a wedding present, therefore today I've to visit a real shop tomorrow and get the exact same products. I delivered a contact to customer support requesting several questions, and got an automatic response back, with a few canned solutions that "may" reply my questions. They didn't. And so I responded towards the mail. Their customer support may be the worst. I've no idea why my big purchase was ended, and also havenot gotten my concerns answered in two times.
Company: Beauty.com
Country: USA
Site: beauty.com