Iolo Technologies
They do not perform as promise

On August 28 I approached Iolo Technologies for assistance of my Program Technicians application that the Computer safety wasn't working as explained. I advised the specialist of the issue of the machine problem because of the application not doing for example perfecting, cleansing, checking for infections along with other essential protection problems. The specialist performed a handheld remote control entry and allegedly cleanup issues as he explained he conducted. The specialist was from Iolo Premium Solutions and he explained to call-back in thirty days if anymore issues happen and would need to advance the issue towards the Microsoft Licensed group to repair the issues which have happened.

After two days of my pc not doing because of Program Technicians software not mounted because of specialist uninstalling the software and never reinstalling the program.

Following A week of not contact from any consultant from Iolo Premium Solutions. I approached them to educated on my situation # 116098-11230 whilst the problem was nevertheless not solved also it required consideration. Although talking with the specialist, the technician stated she'd consider of the problem and that I had nothing to be worried about.

Properly the consultant required remote-access of my pc program range # 920-682-732 and he suggested the first wasn't in the advanced providers and that I supplied the repetition together with his identification of 895 832 837 code 5513. He mentioned he'd execute required cleanup methods and he'd contact me when he was finished. I saw him accomplish not many any methods to solve my computer problems. I subsequently approached tech support team and advised the repetition of the problem of the specialist not doing according what he guaranteed to complete regarding cleanup my pc problems and also to reinstall my Program Technicians. While discussing the problems using the repetitions, I had been underneath the impact that I'd bought the Machine Technicians Pro version and was educated that it had been the conventional and that I understand the client support mentioned after I restored my membership he version was the professional version that we understand was understand i restored the professional edition.

The client service representatives haven't done any efficiency problems as guaranteed because they have referred to as to wash up my system as well as for the efficiency to become like and new program. I'd to claim in an expert method plus they proceed to demand that I've not hadn't advanced assistance done on my pc and that I actually supplied the repetitions with that specialists the identification of the advanced support representative and code.

On September 07 at 1:00PM EST, I again approached the specialists to possess anything completed with my program technicians associated application issues as well as for a repetition/specialist to reinstall my application as well as for my pc to do such as the program must execute whilst the the organization claims for that application to do computer-related cleanup performance problems.

I'm currently utilizing another pc as my pc isn't doing as quickly because it must and contaminated with severe computer-related infections since Program Technicians application triggered the problems whilst the application not reinstalled as guaranteed and also the application not doing as explained.

I've had four technicians make an effort to handheld remote control my program and when the have examined my situation, they don't execute as guarantee.

Company: Iolo Technologies
Country: USA

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