Corel
Pitiful customer sales & service

What's it with Corel? Enjoy their application, they cannot market or market or supply customer support worth a hoot.

For instance: I purchased PaintShop 3X, that will be an update in the Color Store I'd Dell deploy in my own pc when it had been created in 2004. The brand new PaintShop would not combine using the previous one. Therefore, today I've two operating, even though the brand new one has some good functions, so did the aged one, so I currently find myself turning between your two. Try to look for anybody who are able to clarify the issue. And, no instructions.

Recently I chose to make the most of their on line purchase present to update from my WordPerfect 12 Workplace to WP Office X5. I'd some concerns. I named four differing times during the day, and every time got a prerecorded information the workplace was shut, I had a need to call-back during normal business hours.

I tried to speak using their on line support representative. "Reste, " [05: April: 36] who talked babble and just did not seem to comprehend my easy issues. Therefore, Reste stated he might organize to possess somebody contact me at my comfort to reply my concerns and consider my purchase. I gave him my handy times.

No calls. [[Issue: are they attempting to walk out company? Did MicroSoft possibly get them out or place some subversive workers? ]]

I named again at dinnertime. Same recorded information. They are shut.

I've plenty of devotion toward Corel. They are not MicroSoft. They've undoubtedly the greater wordprocessing package. Makes Term seem like anything from the Dark Ages. I have been using WordPerfect for over two decades. But anything is significantly wrong today with that organization.

Doug

Dkhannonski@yahoo.com

Company: Corel
Country: USA

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