Whitesmoke
Not a trusted company - be careful
- 03-29-2011
- 43
I purchased an update to my whitesmoke grammar-check for $59.00 through the net.
Following A short while I obtained a phone from "James Bentley" supplying a thirty days test to get a PLATINUM edition.
The phone call was horrible and that I hardly can comprehend him. I told him but he continued talking and speaking. I expected for that PRICE and not offered an immediate solution informing me anything could be deliver on a contact. I requested to contact me to my land-line telephone but he continued speaking and lastly he used in his 'employer'. The exact same problem with telephone quality. I really couldnot recognize him possibly and he decided to contact me back on my land-line. While he named I again requested the price and he advised a contact might clarify anything and hanged up.
Instantly I called my charge card organization and discovered that the money of $1040 was prepared in my own bill from whitesmoke. From $59 to $1040.00. Exactly what a offer
I received the e-mail confirming the costs. I approached whitesmoke through the talk since the telephone was difficult to comprehend (they utilize internet-phone possibly from away from nation) plus they assured me somebody might contact me.
Nothing to date. All my attempts to stop (I've thirty days money-back guarantee in the end) was in vain.
I called the charge card and began a challenge. I also set a protest on BBB.
The corporation really should not be running a business. You will find a lot of complains on internet and on BBB. The credicard organization must examine these businesses and never take any cost before verification.
I really hope this could end individuals to purchase from their website. I want I'd appeared on web before performing my purchase. Lesson learned!
Company: Whitesmoke
Country: USA